13-25 RAM 2500/3500 4X4 EXTREME DUTY BALL JOINTS, UPPER & LOWER

Carli Suspension

13-25 RAM 2500/3500 4X4 EXTREME DUTY BALL JOINTS, UPPER & LOWER

Sale price$957.00
SKU: CS-DBJP-14

13-25 RAM 2500/3500 4X4 EXTREME DUTY BALL JOINTS, UPPER & LOWER

MCQUEEN

190 South McQueen Road
Suite 109
Gilbert AZ 85233
United States

+14806332929
Description

Product Warranty Registration

If you own a Ram HD and you’ve spent any time researching front end parts, it’s likely you’ve heard of Carli Ball Joints. Well, now those in possession of a post-2013 suspension redesigned Ram HD equipped with factory radius arms have the ability to install their last set of ball joints. Now that the research has begun and our customers are overloaded with information, what’s the benefit to these Carli Joints?

The main differentiators that matter – materials, process, and design. Our philosophy has always been to skip on the enumeration of materials and process. Leave this to the engineers way smarter than those of us within the organization who are put to the task of trying to destroy the products they design. As our lifetime ball joints have been in circulation for many years and more competition enters the market, the “what makes these so special” questions surfaces regularly; we’re happy to shed some light!

The design comes first. To know how we improved it, let’s take a look at the factory. The Factory Ball Joints are made up of a lower ball joint and upper floating king-pin. What better way to learn a product than to cut it in half to learn it’s functionality. The upper ball joint is designed as a pivot point determining the axis on which the knuckle will move and thus, only sees a lateral load. When you cut into the factory ball Joint, you find a sealed housing, sleeve, pin and boot. The upper cavity stores the grease from the factory and allows the “hat” of the pin to float up and down as the knuckle raises and lowers through the steering cycle. The “hat” of the pin does not make contact with the housing, it only prevents the pin from pulling out the bottom of the housing. As the hat of the pin doesn’t contact, there’s a coated sleeve that isolates the pin from the housing and it’s vertical surface is the only wear surface for the upper.

The Carli Joints are similar in design in that we utilize the same style of a floating King-Pin upper but with several improvements in design. You’ll notice our ball joint has a pin and housing but the “hat” of the pin contacts the housing. This adds a second wear surface to further distribute the load applied laterally to the ball joint while providing the same failsafe as a factory ball joint ensuring the pin cannot be pulled through the bottom of the ball joint housing. Further, there is no sleeve isolating the wear surfaces eliminating the point of failure. The upper cavity’s size is increased to hold a larger grease reserve and the threaded cap both allows access to the cavity and pin if needed and allows servicing through its zerk fitting. You’ll also notice the channel in the pin itself providing a path for grease to migrate to the wear surface. At the bottom of the housing, a Viton Seal prevents the environment from entering the ball joint.
Upper Ball Joint Comparison
The lower ball joints are the true ball joints in the AAM design. The spherical lower is a ball and socket design allowing lateral misalignment (unlike the king-pin upper). Because the design tracks the knuckle on an imperfect axis, the spherical lower is required to allow the knuckle to move freely with only a slight vertical travel through its steering cycle. By design, the lower factory joint is a pin isolated from the housing by a nylon material loaded from the top and sealed by a press with a boot to keep out the elements. When this composite liner fails, the ball joint needs to be replaced. It’s the old saying, a chain is only as strong as its weakest link.
Lower Ball Joint Comparison

Our improvement on this design begins with the ability to service the joint. The Zerk fitting is recessed into the top of the joint and protrudes at an angle to be aimed forward and slightly inward to allow access to the fitting without needing to disassemble anything. In the cutaway, you can see the channels machined into our ball surface conducive to grease migration. Again, you’ll see no liners of any kind. At the top, a bronze wear surface preloaded by a disc spring, safety washer and snap ring ensures the ball joints wear surfaces are always held tightly together for optimal performance. Not shown in the picture but including in our lower is a rubber seal locking the housing to the pin.

Now that the design improvements are clear, why are we so confident in the materials that we think we can eliminate wear-surface isolation? We have tested every possible material and process to land where we have since the inception of these lifetime ball joints in 2007. Our process starts with masking. We mask the ball joints, all but the wear surface with a copper plating. Once plated, the ball joints head to carburizing. The carburizing creates an extremely hard surface with a case-hardness (penetrating depth) of 20-25 thousandths. For reference, another process we tried was salt-bath nitride which produced 3 thousandths in a best-case scenario. When the ball joint has completed the carburizing/heat treat, they’re stripped of their copper masking leaving the entire joint heat treated and the wear surfaces incredibly hard. From stripping, they head to dry-lube where the whole joint is coated with a corrosion resistant gray coating to project the joint while the lubricity of the coating pairs with ant seize and Redline CV2 grease to assist in breaking in the wear surfaces.

Normally, this is where you list the recipe of materials – well, we don’t want to spell out everything for the competition.  The time we’ve put in (literal blood, sweat, tears) and hundreds of thousands of dollars to develop this indestructible product have led us to safeguard this recipe with our life. What we will do, back these ball joints with the industry’s only ADVANCED REPLACEMENT Lifetime Guarantee. Keep your purchase receipt and know you’re set for the life of the truck. If anything should happen, shoot us a video of the play (Excess of .040” vertical or .020” lateral) and your purchase receipt and we’ll have replacements enroute with a call tag to return the defective joints; simple as that. When you receive the new ones, swap them in and send the old ones back with the included call tag. It’s more expensive for us to do it this way and we end up replacing a lot of joints that either haven’t failed or were damaged by the installer but it’s a small price to pay to provide the best product and peace of mind that we’ll have our customer’s back regardless.

Shipping & Returns

SHIPPING POLICY
There is a chance that your cart will display no shipping charges. Certain items populate a standard shipping rate, others are advertised as free shipping to the lower 48, and others (often multiple parts or larger orders) may not show a rate. There is nothing more to do on your end if it is free or flat-rate shipping.

If your order does require a shipping cost/option, our shipping department will determine the shipping charges, and we will email you the cost/options for your order to ship out. Once you receive that email, there will be a link to pay for the charges, or you can cancel the order and be fully refunded.

OFFERS OF FREE SHIPPING:
All free ground shipping offers only apply to shipping addresses in the continental United States. This notification will appear above the product information and on the cart page.

FLAT RATE GROUND SHIPPING:
Some products have a standard ground shipping policy if you require the product faster, please notify us in the notes section during checkout.

If you have special shipping requirements, please contact our sales department. Email us help@sdhqoffroad.com

PROCESSING YOUR ORDER:
If shipping costs need to be calculated/added, you will be emailed with an updated link to your order. Your updated order will include your order's shipping costs and be your original order with the letter "A" at the end. While checking for updates on your order, please add an "A" to the end of your order number, as your order number without the "A" will show canceled since it has been superseded.

FIBERGLASS SHIPPING POLICY:
Our shipping department takes the same time and effort in packaging your products as our engineers do in designing them. However, damage can still occur in shipping. Most of these damaged items can be easily repaired during install and or in paint prep. If this is not the case, the buyer must inspect the packaging and the products carefully upon receiving them, then accept the shipment and if need be, notate any damages and irregularities, such as crushed, torn, punctured, or broken parts on both the packaging and the product, on the freight bill or receipt at the driver’s presence. A signed receipt without any notation releases the carrier as well as SDHQ from any further damage claim. Discovery of damages after a clear delivery becomes the responsibility of the customer. The buyer must notify SDHQ of any damages within 24 hours. In cases of damage with proper notion on receipt, the carrier will determine whether to pay for the repair cost or replacement value of the damaged goods after damage inspection. Replacement value is the amount the buyer paid to SDHQ and is not negotiable. All disputes about the settlement amount shall be addressed with the carrier. SDHQ, under no circumstances, shall be liable for the damaged product or for subsequent settlement of the claim with the carrier.

POWDER COATED ROCK SLIDERS SHIPPING POLICY: While we pack with care, we advise against shipping powder-coated sliders due to the risk of scuffs/scratches during transit. Any shipping-related damage isn't covered by SDHQ.

GOOSE GEAR SHIPPING POLICY: All Goose Gear products are made-to-order. Once your order is placed, it cannot be cancelled or refunded. By checking this box, you acknowledge and agree to these terms. Thank you for understanding the unique nature of our custom manufacturing process.

RETURNS:
Some items may be eligible to be returned if returned as new within 30 days of shipping, with a 20% re-stocking fee. If eligible for return, the return amount will be for store credit. There are NO returns after 30 days from the date of receipt. Freight is nonrefundable. Refunds will be given on parts only and exclude labor or installation charges, shipping, or any other charges. All parts must be returned in the original package, cannot be damaged or installed, and must be in original condition.

For further info on our return policy, please visit the Online order returns page.

Shipping & Returns

SHIPPING POLICY
There is a chance that your cart will display no shipping charges. Certain items populate a standard shipping rate, others are advertised as free shipping to the lower 48, and others (often multiple parts or larger orders) may not show a rate. There is nothing more to do on your end if it is free or flat-rate shipping.

If your order does require a shipping cost/option, our shipping department will determine the shipping charges, and we will email you the cost/options for your order to ship out. Once you receive that email, there will be a link to pay for the charges, or you can cancel the order and be fully refunded.

OFFERS OF FREE SHIPPING:
All free ground shipping offers only apply to shipping addresses in the continental United States. This notification will appear above the product information and on the cart page.

FLAT RATE GROUND SHIPPING:
Some products have a standard ground shipping policy if you require the product faster, please notify us in the notes section during checkout.

If you have special shipping requirements, please contact our sales department. Email us help@sdhqoffroad.com

PROCESSING YOUR ORDER:
If shipping costs need to be calculated/added, you will be emailed with an updated link to your order. Your updated order will include your order's shipping costs and be your original order with the letter "A" at the end. While checking for updates on your order, please add an "A" to the end of your order number, as your order number without the "A" will show canceled since it has been superseded.

FIBERGLASS SHIPPING POLICY:
Our shipping department takes the same time and effort in packaging your products as our engineers do in designing them. However, damage can still occur in shipping. Most of these damaged items can be easily repaired during install and or in paint prep. If this is not the case, the buyer must inspect the packaging and the products carefully upon receiving them, then accept the shipment and if need be, notate any damages and irregularities, such as crushed, torn, punctured, or broken parts on both the packaging and the product, on the freight bill or receipt at the driver’s presence. A signed receipt without any notation releases the carrier as well as SDHQ from any further damage claim. Discovery of damages after a clear delivery becomes the responsibility of the customer. The buyer must notify SDHQ of any damages within 24 hours. In cases of damage with proper notion on receipt, the carrier will determine whether to pay for the repair cost or replacement value of the damaged goods after damage inspection. Replacement value is the amount the buyer paid to SDHQ and is not negotiable. All disputes about the settlement amount shall be addressed with the carrier. SDHQ, under no circumstances, shall be liable for the damaged product or for subsequent settlement of the claim with the carrier.

POWDER COATED ROCK SLIDERS SHIPPING POLICY: While we pack with care, we advise against shipping powder-coated sliders due to the risk of scuffs/scratches during transit. Any shipping-related damage isn't covered by SDHQ.

GOOSE GEAR SHIPPING POLICY: All Goose Gear products are made-to-order. Once your order is placed, it cannot be cancelled or refunded. By checking this box, you acknowledge and agree to these terms. Thank you for understanding the unique nature of our custom manufacturing process.

RETURNS:
Some items may be eligible to be returned if returned as new within 30 days of shipping, with a 20% re-stocking fee. If eligible for return, the return amount will be for store credit. There are NO returns after 30 days from the date of receipt. Freight is nonrefundable. Refunds will be given on parts only and exclude labor or installation charges, shipping, or any other charges. All parts must be returned in the original package, cannot be damaged or installed, and must be in original condition.

For further info on our return policy, please visit the Online order returns page.

Quality

We pride ourselves on offering only top-tier products, handpicked through strategic partnerships with the industry's elite.

When you choose us, you're investing in unparalleled quality and craftsmanship.

Learn more about what 'SDHQ Built' means to us here.

Quality

We pride ourselves on offering only top-tier products, handpicked through strategic partnerships with the industry's elite.

When you choose us, you're investing in unparalleled quality and craftsmanship.

Learn more about what 'SDHQ Built' means to us here.

Secure Payment

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

We accept payments with :
Visa, MasterCard, Shop Pay, PayPal, Apple Pay, Discover and more.

Secure Payment

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

We accept payments with :
Visa, MasterCard, Shop Pay, PayPal, Apple Pay, Discover and more.

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