ONLINE ORDER RETURN FORM
We will not accept returns without prior authorization. Please fill out the online order return form and we will contact you and provide you with a return goods authorization (RGA) number. Please note that we will refuse delivery of any package that does not have a valid RGA# written on the outside of the package.
COVID-19 UPDATE: Due to COVID, carriers like Fed Ex, UPS and USPS are experiencing delivery delays and have suspended all on-time guarantees and refunds for delays. We apologize if you experience a delay and appreciate your understanding that carrier shipping delays are beyond our control and we cannot refund freight if it is delayed.
The quickest way to contact SDHQ about returning an online order is through our online order return form. Any contact form submission or email please expect a 72 hour response time. We appreciate your support and patience. Thank you